Privacy Policy

Privacy Policy

Last Updated: November 2025

Dirk’s Home Services (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following information when you contact us or use our website:

  • Full name, phone number, and email address

  • Physical address for service quotes and appointments

  • Project details, photos, or notes provided by you

  • Website usage information (via analytics tools and cookies)

2. How We Use Your Information

Your information is used to:

  • Respond to your enquiries and provide quotes

  • Deliver our roofing and home maintenance services

  • Improve our website and customer experience

  • Send service updates or promotional offers (only if you’ve opted in)

  • Comply with legal obligations

3. Data Protection

We take reasonable steps to protect your personal data from unauthorised access, alteration, or disclosure. All data is securely stored and only accessible by authorised personnel.

4. Sharing of Information

We do not sell, rent, or trade your information. We may share limited data with trusted service providers (such as insurers or subcontractors) solely for operational purposes, under strict confidentiality agreements.

5. Cookies

Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, though some parts of the website may not function properly.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications at any time

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Dirk du Toit
📧 dirk@dirkshomeservices.co.za
📞 071 591 3264